Tigo Business expands its network with a new Point of Presence (PoP) in Sao Paulo.

Jenny Casswell, Acting Director, Research and Insights at GSMA interviews Rachel Samrén, EVP Chief External Affairs Officer at Millicom. Learn more about how Millicom has adapted their operations and activities in the wake of the pandemic, their biggest challenges, lessons learned so far, and their future response plans.

The COVID-19 global pandemic has led to a new reliance on digital infrastructure and connectivity. Now, more than ever, it is essential that governments and telecommunications providers work in unison to bridge the resulting digital gap.

In response to the challenges that the COVID-19 situation is posing for education, TIGO has launched Maestr@s Conectad@s, a program specifically designed to train teachers in the use of digital tools for education at no cost for them. The company is working with AHYU, the organization responsible for putting together the design and content of the program, as well as its implementation through online sessions. TIGO is also partnering with public entities like ministries of education and other local institutions to take the program to fruition.

It has been nine weeks since we implemented our preparatory measures to respond to the COVID-19 virus spread. Our stated Purpose came to — and has since stayed at — the forefront: we build the digital highways that connect people, improve lives, and support our communities. This Purpose is fueled by our Sangre TIGO — the key values, practices, behaviors, and beliefs that our people uphold every day. Sangre TIGO is the beating heart of our commitment to responsible leadership.