About This Report

Our sixth fully integrated annual report combines our financial and Environmental, Social and Governance (ESG) performance to provide our stakeholders a comprehensive overview of our purpose, business strategies, performance, actions and impact. The report identifies and quantifies how we perform as a company to create business value, transform communities and protect our environment in alignment with the United Nations Sustainable Development Goals.

We conduct bi-yearly materiality assessments to identify the issues of greater importance to our stakeholders. Our latest assessment (link) was conducted in 2020 and helped us better understand the impact of COVID-19 on our stakeholders’ perspectives. During 2020, we also conducted a gap analysis against investor-based frameworks, including the Task Force for Climate-related Financial Disclosures (TCFD), and investor rating agency questions, all of which continue to shape our disclosures.

The content is also mapped against Global Reporting Index (GRI) and Sustainable Accounting Standards Board (SASB) standards and is aligned with our 2021 TCFD reporting, published in our CDP report. The GRI and SASB indexes can be found in: https://www.millicom.com/results/ar-2021/.

This year, we evolved how we communicate ESG to better align with leading ESG reporting frameworks and to help stakeholders better understand our issue-specific approaches. You’ll see the results on our website and in this report.

We will continue to incorporate findings from these and other assessments and approaches in future reports and to seek feedback from investors, customers, employees and community leaders to inform our ESG efforts. Learn more about our ESG reporting approach here.

ERM Certification and Verification Services (ERM CVS) has conducted independent assurance of selected 2021 ESG data. To understand the scope, activities and conclusions of the assurance process, please see the ERM CVS Assurance Statement in our full annual report.