Environmental, Social and Governance Framework

Our Environmental, Social and Governance (ESG) framework articulates our renewed approach to improving lives, strengthening communities, reducing our environmental impact, managing climate risks and governing our business with integrity. Together, our ESG initiatives help us chart a path for sustainable growth and create long-term value for our stakeholders.

In 2021, we evolved how we communicate ESG to better reflect the relationships between our initiatives and our business strategies. Aligned with leading ESG methodologies, this new framework provides a more complete picture of the work we do, helps our stakeholders better understand our issue-specific approaches, and gives us a platform to announce a bolder set of goals and commitments.

The framework mirrors the results of a follow up materiality assessment we conducted in 2020 to better understand the impact of COVID-19 on our stakeholders' perspectives. The assessment revealed that many areas are of increasing importance to our stakeholders, including climate change, the digital divide and employee and contractor health and wellness.

Environment

Highlights

We have set and submitted our first near-term Science-Based Targets to reduce our GHG emissions, and joined Business Ambition for 1.5°C, with the objective of reaching net zero emissions by 2050.

By modernizing 1,100 sites in Nicaragua, we consumed 20% to 25% less electricity and saved more than 1.5 million KWh compared with last year.

In addition to the active Power Purchase Agreements in Panama, we have begun the roll out of an innovative energy sourcing model, with over a thousand new rural sites in Colombia, as well as certified over 13 million KWh and certified over 13 million kwh of this operation's 2021 grid electricity consumption as renewable.

Smarter designs helped us close 232 sites in Colombia, reducing our electricity use and costs while increasing our coverage area.

84% We recovered 84% of our CPE after people terminated or upgraded their services, 12% more than our target for the year.

Society

Highlights

Nearly 3,000 Guatemalan citizens received a COVID-19 vaccine at our Tigo Plaza vaccination center—designed, installed and launched by Tigo Guatemala volunteers over two days.

More than 500 Tigo leaders and 16,905 employees received Diversity, Equity & Inclusion training in 2021, putting us well on our way to our goal of 100% participation.

Using digital skills learned in our Conectadas entrepreneurship program, we provided entrepreneurship training to 6,000+ women entrepreneurs in El Salvador.

11,200 In September, we joined forces with Fundación Real Madrid to support 69 social sports projects, which will give 11,200 boys, girls and family members access to new digital education opportunities.

Governance

Strong Governance: Independence and Integrity
Chairman’s Report

Millicom’s Board of Directors (“the Board”) and its committees dealt with many significant strategic, operational, regulatory, and compliance-related matters in 2021. These included:

  • Reviewing and confirming strategic direction, along with related risks and opportunities
  • Continuing the program to exit the African business and redeploy capital into growth opportunities in Latin America
  • Acquiring the remaining 45% equity interest in the joint venture businesses in Guatemala
  • Analyzing and overseeing the ongoing response to COVID-19, including financial structure, shareholder remuneration and cash flow management
  • Overseeing the management of cybersecurity threats and control environment improvements
  • Considering sustainability issues and responses

Spotlights

Board of Directors View Board Member Bios

José Antonio Ríos GarcíaChairman of Board
Pernille ErenbjergDeputy Chair
Odilon Almeida
Bruce Churchill
Sonia Dulá
Lars-Johan Jarnheimer
Mercedes Johnson
Mauricio RamosExecutive Director
James Thompson

Executive Team View Executive Team Bios

Mauricio RamosChief Executive Officer
Tim Pennington Senior Executive Vice President, Chief Financial Officer
Esteban Iriarte Executive Vice President, Chief Operating Officer—Latam
Xavier Rocoplan Executive Vice President, Chief Technology and Information Officer
Karim Lesina Executive Vice President, Chief External Affairs Officer
Salvador Escalón Executive Vice President, Chief Legal and Compliance Officer
Susy Bobenrieth Executive Vice President, Chief Human Resources Officer