Building the digital highways


Our cable network story so far

Fixed-line telecommunications infrastructure has historically been underdeveloped in most of our markets. Coverage has been limited to main urban centers, with typically poor infrastructure in rural or remote areas and limited availability of fixed-line telecommunications services overall. In some areas, there are multiple providers operating services that are constrained by lack of investment.

In response, our focus is set on building high-speed hybrid fiber-coaxial (HFC) networks at high speed. We believe there is pent-up demand and the sooner we layer fixed-line services across our mobile network footprint, the sooner we can better leverage our commercial brands Tigo and Tigo Business, our products, our network, our management and our knowledge of our markets – to drive ARPU growth and generate new business opportunities, new revenue streams, attract new customers and reduce churn.

In 2017 we had hundreds of cable engineers out on the road every day, building these networks at record speed, expanding them to pass an additional 1.3 million homes. This was almost double the 777,000 added homes passed in 2016. We also connected a record number of homes - more than 250,000.

In 2018, our networks will reach ten million homes passed out of a total of 27 million households in our Latam footprint. Our longer term target of 15 million homes passed still only represents slightly more than half this total number of homes.

We promote customer adoption along the way as the service provider of choice, expanding digital services, delivering exclusive local and international pay-TV content and differentiating ourselves through partnerships and agreements.

In Colombia, we launched Tigo ONEtv with TiVo for the first time in 2017 and plan to expand it to the rest of our Latam markets in 2018. The cutting-edge service combines entertainment with advanced personalization and viewing recommendations. Its set-top box offers a seamless integration of pay-TV and fixed-line broadband content, with robust multiscreen capabilities, catering to what our customers want.

Annual Report 2017: Latin America review