Building the digital highways

 

Our cable network story so far

Historically, fixed-line telecommunications infrastructure was underdeveloped in most of our markets and coverage limited to main urban centers. In 2018, cable has grown to represent more than a third of our service revenue in Latin America.

Our response has been rapid, to build high-speed hybrid fiber-coaxial (HFC) networks at high speed. We believe there is pent-up demand and the sooner we layer fixed-line services across our mobile network footprint, the sooner we can better leverage our commercial brands Tigo and Tigo Business, our products, our network, our management and our knowledge of our markets – to drive ARPU growth and generate new business opportunities, new revenue streams, attract new customers and reduce churn.

In 2017 we had hundreds of cable engineers out on the road every day, building these networks at record speed, expanding them to pass an additional 1.3 million homes. This was almost double the 777,000 added homes passed in 2016.

In 2018, our networks reached ten million homes passed, out of a total of 27 million households in our Latam footprint. Our target of 15 million homes passed still only represents slightly more than half this total number of homes.

We promote customer adoption along the way as the service provider of choice, expanding digital services, delivering exclusive local and international pay-TV content and differentiating ourselves through partnerships and agreements.

In Colombia, we launched Tigo ONEtv with TiVo for the first time in 2017 and expanded it to the rest of our Latam markets in 2018. The integrated linear and nonlinear TV choice is bringing next generation TV to Latin America and gaining momentum with its advanced personalization and viewing recommendations.

Annual Report 2017: Latin America review