Reporting Concerns
If you believe that you have seen something that just doesn’t seem right, even if you don’t have evidence for it, Speak Up.
If you have a question, ask because it is better to resolve the issue than to let it linger. Raise your concerns, suspected violations, or questions in good faith regarding this Code or any applicable law or regulation (including concerns regarding accounting, internal controls, or auditing issues) directly to a line manager, Human Resources, or any member of the Ethics & Compliance Department. You can also raise a concern through the Millicom Ethics Line, Millicom’s external and independent reporting service, which is available twenty-four hours a day, seven days a week.
More information about Speak Up, country-specific numbers for Millicom’s reporting service, and an online reporting mechanism are available via the Millicom Ethics Line, in the Ethics & Compliance section of the Millicom website and intranet sites.
Millicom handles all reports of misconduct confidentially to the extent practically and legally permissible. We thoroughly review and investigate each report of misconduct. Employees are required to cooperate in company investigations.
Are You a Manager?
If So, You Have Special Responsibilities
If you manage a team, you have special responsibilities. Understand that you are a role model and those around you are looking to you for guidance.
Help others make the connection between our Code, our Sangre Tigo, and our success. Be proactive and integrate aspects of the Code of Conduct in your goals and objectives. Talk openly about the challenges your team can expect as they may deal with third parties who may not always have the same commitment to integrity as we do in their daily interactions.
Take time to answer Employee questions, address their concerns, and create an environment where everyone feels comfortable coming forward with questions. Promote the resources available to those who need guidance.
Support those who raise concerns by keeping the information confidential, but don’t look the other way – promptly raise any concern you become aware of to any of the resources listed in this Code.
Non-Retaliation
Millicom does not tolerate any form of retaliation against individuals who report violations or suspected violations of this Code in good faith. Retaliation includes any adverse action taken against an individual who reports violations, suspected violations, or acts of misconduct.
