Policies and Guiding Principles

Millicom operates a policy governance framework with the aim of providing our colleagues and our third parties with a set of rules, principles, and guidelines to guide any and all business activities that the company is involved in. 

The teams responsible for the policy topics oversee, update, and approve our policy commitments.  We train our directors, employees, and third parties on these commitments.  Employees are required annually to review and acknowledge our Code of Conduct, which contains the majority of our policy commitments.  In addition, all suppliers are required to sign our Supplier Code of Conduct during onboarding.   

We have published a number of our policies here.  If you have questions about any other policy and/or procedure, feel free to contact the Global Ethics and Compliance Team as a first point of contact.


Ethics and Compliance Policies 

 Other policies

Ethics & Compliance Policies

Policy Language
Millicom Code of Conduct   English | Spanish
Anti-Corruption Policy English | Spanish
Speak Up Policy English | Spanish
Conflict of Interest Policy English | Spanish
Millicom Gifts & Hospitality Policy English | Spanish
Sponsorship & Donations Policy English | Spanish


The publicly available voluntary standards adopted include: 

Guiding Principles for Telecommunications Industry Dialogue on Freedom of Expression and Privacy

Other policies

Policy Language
Human Rights Policy  English
Millicom Supplier Code of Conduct English | Spanish
Millicom Privacy Statement English | Spanish
Environment Policy  English | Spanish
Millicom Global Tax Strategy English
Health and Safety Policy     Spanish
Supplier Health, Safety and Environment Policy   Spanish 
Child labor and young workers  English
Law Enforcement and Major Events Guidelines  English 
Employee Social Media Policy - HQ Offices English
Employee Social Media Policy - Tigo Ops (w/o Colombia) Spanish
 Employee Social Media Policy - Q&A English | Spanish
Anti-Money Laundering (AML) Policy  English | Spanish