We have been strongly focused on our
strategy of monetizing data, increasing
our postpaid base and building and filling
our HFC network.
In Mobile, we have seen an increase of 14.7%
in B2C mobile data revenue. We added a
record of almost 270,000 smartphone data
users this year, which is driving strong growth
in our postpaid segment.
The shift toward higher-value and postpaid
customers is having a favorable impact on
ARPU, which remains down year-on-year but
has been relatively stable throughout 2017.
HFC coverage has grown 45.6% this year
resulting in Home revenue growth of 16.7%
and helped by our partnership with Sony to
provide our customers with Crackle, Sony’s
Over-The-Top (OTT) content service. Home
ARPU continues to increase, expanding at an
8.2% rate year-over-year.
We have exceeded our targets in customer
service, but remain committed to continuous
improvement. We introduced a variety of
tools that give us better insight into client
needs and improve the levels of self-service
available to our customers.
The EBITDA margin reached 45.3%, an
increase of 3.2 percentage points over 2016.